Stopchurn’s Solution Retention Automation Made Simple for SaaS

StopChurn automates onboarding, feature adoption, and expansion campaigns so your SaaS users don’t just try, they stay, upgrade, and refer.

The Why Why Retention Matters for SaaS

In SaaS, sign-ups don’t equal success, long-term adoption does. Too many users drop off before they see value, eating into MRR month after month.

Acquiring new customers is costly, but even a 5% increase in retention can boost profits by up to 95%.

That’s why the fastest-growing SaaS companies focus on keeping customers engaged, active, and expanding, and that’s exactly what StopChurn makes simple.

Core Outcome The Three Levers That Move Your MRR

Higher Activation & Feature Adoption

Automated nudges and guided workflows encourage users to complete setup, explore features, and experience value faster.

Lower Customer Churn

Targeted re-engagement flows reduce drop-offs by identifying at-risk users early and bringing them back before they cancel.

Greater Lifetime Value

Personalized journeys drive renewals, upgrades, and expansions, turning satisfied users into long-term revenue drivers.

Lifecyle Automation Keep Customers Engaged, End to End Automate the SaaS lifecycle to reduce drop-offs and grow lifetime value.

Onboarding

Help new users see value fast with automated confirmations, reminders, and early usage guidance.

Confirm sign-ups and payments instantly.
Send nudges to complete setup and first actions.
Provide simple guidance to activate core features.

Activation & Adoption

Turn new users into active customers by driving engagement with product features.

Trigger milestone alerts when users try key features.
Send educational content to deepen adoption.
Nudge inactive accounts back into the app before they churn.

Renewals & Expansion

Keep customers subscribed and growing with automated renewal and upsell campaigns.

Remind users before renewals and billing dates.
Suggest upgrades based on plan usage.
Deliver personalized offers that drive expansion revenue.

Churn Prevention & Win-Backs

Reduce cancellations and recover lost accounts with targeted re-engagement.

Identify at-risk users with inactivity or declining usage.
Automate outreach before cancellation dates.
Run win-back campaigns to re-activate lapsed customers.

Segmentation Smarter Segmentation, Stronger Retention

Not all customers are the same, and treating them that way drives churn. StopChurn makes it simple to segment your users based on attributes like plan type, usage level, lifecycle stage, or activity history. With these segments, SaaS teams can:

Send targeted onboarding reminders to trial users.
Re-engage inactive accounts before they churn.
Deliver upsell offers to power users ready for expansion.
Personalize renewal flows by customer tier or contract type.

Segmentation ensures the right message reaches the right customer at the right time, boosting activation, retention, and lifetime value without adding complexity.

How It Works Retention automation doesn’t need to be complicated

StopChurn helps SaaS companies go from setup to results in just three simple steps.

1 Connect Your Data

Plug in your customer database — no perfect cleanup needed. We adapt to your stack and pull in the attributes that matter.

2 Launch Proven Flows

Activate ready-to-go retention journeys for onboarding, feature adoption, renewals, and win-backs. Personalization is built in.

3 Sustain Growth Through Retention

Keep customers engaged, reduce churn, and watch revenue compound with automated retention that runs in the background.

Managed Service You Focus on Product, We’ll Handle Retention

Not every SaaS team has the time to design retention strategies, create campaigns, and keep flows optimized. That’s where we step in. Our team can run the entire system for you, from setup to ongoing execution, so your users stay engaged while you stay focused on product and growth.

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